All sales are final, but not forgotten

We place the strongest emphasis on customer satisfaction. If you are in the least bit unsatisfied with your purchase, for any reason whatsoever, please contact us immediately, and we will do everything in our power to make it right.

Please visit the Help Pages to learn how to contact us in the unlikely event that you are anything other than completely satisfied.

Point to consider when doing business with us

When you shop with Cloud Hempistry, you are in complete control; your every wish is quite literally our command. Not only are our custom products handcrafted to your precise specifications, our vast catalog of exclusive pre‑made products each have their pertinent specs listed in meticulous detail. If any part of this—our unique custom ordering process—is confusing to you, please give us a shout; we’d love to lend a hand!

We invite you to peruse our Testimonials section for proof of our pristine reputation in this industry to which we’ve dedicated our entire collective lives.

Gift card policy

Please note that gift card purchases are absolutely final, and cannot be returned nor refunded for any reason.